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Technical and Application
Installation problems, unwanted alarms, unique applications, and the occasional puzzling complications are nothing new to the UTC Climate, Controls & Security tech support teams.  You get more than solutions when you call us: each technician speaks your language and understands the tough environments you face.
 

Interlogix Intrusion, Video, Transmission, Fire, and Access Products

Phone:  855-286-8889
Email:  techsupport@interlogix.com 
Interlogix.com website
Documentation for discontinued products (Moose, Ranger, etc)
Daylight Saving Time Info

 

Supra Real Estate & Key Management Products
Phone:  800-547-0252
Login to SupraWEB (Real Estate Agents)

 

 

Lenel / Casi Picture Perfect & Facility Commander
Phone:  855-Lenel-Sec (855-536-3573) 
Email:  RS-BCTSupport@fs.utc.com
Knowledge Base (No login required)

 

Onity Electronic Locking Systems, Electronic Safes & Energy Management Solutions
Phone:  800-248-6189
Global sales & service contacts: Visit onity.com

 

Edwards Fire Products
Phone: 800-655-4497
Email:
EST: EST.Techsupport@fs.utc.com
Vigilant: Vigilant.Techsupport@fs.utc.com