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Customer Support
Customer Service
Customer Service
For help with order status, RMAs, and warranty information, contact us through the options below.
 
 
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Supra Real Estate & Key Management Products
 
Supra provides remote key management and access control solutions with integrated information services to a variety of markets.
 
Real Estate
877-699-6787
suprasupport@fs.utc.com​
Consumer
800-225-2974
accesspoint@fs.utc.com
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Automotive
800-547-0252
keyadvantage@fs.utc.com​
Commercial
800-545-7402​
 
 
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Interlogix Intrusion, Video, Transmission, Fire, and Access Products
 
We’ve made it easy to work with us when you need help. When it comes to customer support, we connect you quickly with the right person to address your needs.

Phone:  855-286-8889
Email:
Orders: orders@interlogix.com
Returns & Warranty: rma@interlogix.com  
General Questions: questions@interlogix.com
Pre-Sales: presales@interlogix.com
Licenses: licenses@interlogix.com
 
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Lenel FCWNX/Picture Perfect Access Control
 
Contact Lenel customer service for assistance with pricing, product availability/information, and order status.
 
Phone:  855-Lenel-Sec (855-536-3573
Email:
Returns & Warranty:  access.rma@fs.utc.com
General Questions:  access.orderstatus@fs.utc.com 
Expedited Requests:  access.expeditedorder@fs.utc.com (overnight, 2, or 3 day shipping, cancellations and revised PO requests)
 
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Onity Electronic Locking Systems, Electronic Safes & Energy Management Solutions

 
Onity is committed to providing its customers with a consistently superior customer service experience.
Phone:  866-86-ONITY (866-866-6489)
Global sales & service contacts: Visit onity.com

 

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